What people say about Conger’s Jewellers

Company : Conger's Jewellers
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Hi Valerie, I just wanted to take a moment to thank you for your INCREDIBLE service with regards to my wedding band. Not only am I MORE than pleased with my ring, which I am excited to wear forever, the service you provided for us was over the top. Just your attitude and excitement made our experience THAT much more enjoyable, for that we are so grateful.

Thanks again for being so awesome. We'll most definitely see you again.

Metcalfe

I just needed a ring removed. No charge.
Extremely courteous service, as much as if I were buying a huge diamond.
I will be recommending Congers to anyone who asks.

Kanata, ON

I walked into Conger's Jewellery with an old ring that had the shank remade elsewhere. The other jeweller changed the design and while it was more durable now, it looked completely different and my daughter did not like it. I asked David to remake the shank, the way it initially was. Unfortunately I had no picture of that ring, so I tried to explain the best I could. David listened patiently, trying to understand and to make clear notes. "We'll

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Florina Holban    Kanata, ON   

I walked into Conger's Jewellery with an old ring that had the shank remade elsewhere. The other jeweller changed the design and while it was more durable now, it looked completely different and my daughter did not like it. I asked David to remake the shank, the way it initially was. Unfortunately I had no picture of that ring, so I tried to explain the best I could. David listened patiently, trying to understand and to make clear notes. "We'll call you in a few days" he said... And he did! The ring is perfect, it's back on my daughter's finger now, and she is happy! David also appraised an old bracelet for me and all I can say is thank you David and all staff at Congers for your knowledge, patience and quality workmanship!

Thank you so much Valerie for making the most incredible necklace for my wedding day. I had a lot of anxiety over the whole idea of allowing someone to take my Nana’s engagement ring and transform it into something new. From the moment I walked into Conger’s and met Valerie my anxieties started to fade away. When I came back a week later to see the sketches I knew for sure I had found the right people to do such

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Patty Summers   

Thank you so much Valerie for making the most incredible necklace for my wedding day. I had a lot of anxiety over the whole idea of allowing someone to take my Nana’s engagement ring and transform it into something new. From the moment I walked into Conger’s and met Valerie my anxieties started to fade away. When I came back a week later to see the sketches I knew for sure I had found the right people to do such a special job. The designing process was far more than I expected receiving not just a few beautiful designs to work from but nearly a dozen! Not to mention the revisions to make sure every small detail was perfect. By the time I had to hand over my precious diamond ring I had no doubt in my mind that changing the ring would make it more personal to me while maintaining its sentiment, and was the absolute right thing to do. The entire experience and final product far exceeded my expectations!!!

Dave listened attentively to what I wanted in my emails and was always quick to respond. The designs he proposed were simple and beautiful and I was so pleased with the final product. I was also impressed with how quickly he was able to get the ring back to me after our face-to-face meeting. I wouldn't hesitate to recommend Conger’s to any customers in Ottawa or anyone out of town, and I will surely return to them in the future.

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Erin Tamblyn   

Dave listened attentively to what I wanted in my emails and was always quick to respond. The designs he proposed were simple and beautiful and I was so pleased with the final product. I was also impressed with how quickly he was able to get the ring back to me after our face-to-face meeting. I wouldn't hesitate to recommend Conger’s to any customers in Ottawa or anyone out of town, and I will surely return to them in the future. Thanks again for your creativity!

Thank you David and staff for helping me to recreate my ring. It blew me away that from my terrible descriptive ability you were able to pull off an almost exact replica. I am extremely happy!!
When sentimental items are lost it is an emotional process and David and his staff were wonderful to deal with. Returning phone calls promptly and certainly offering very high quality customer service and beautiful finished products.
Thanks again for an amazing experience.

I was devastated!!! I have been married for 9 years and recently I had my beautiful engagement ring and wedding ring stolen. The first time I went into Congers, I was on the verge of tears over my loss and I could not fathom having my jewellery replaced as nothing could ever bring back the sentimental value the other pieces had. I met with Dave, who was patient and sympathetic. He did not rush me or pressure me into buying


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Michelle Turgeon   

I was devastated!!! I have been married for 9 years and recently I had my beautiful engagement ring and wedding ring stolen. The first time I went into Congers, I was on the verge of tears over my loss and I could not fathom having my jewellery replaced as nothing could ever bring back the sentimental value the other pieces had. I met with Dave, who was patient and sympathetic. He did not rush me or pressure me into buying anything; he merely explained the process, his diamonds, and the value of my old rings. He later called me at home to discuss further, mostly listening to me explain how upset I was over the entire situation. The second time I went into Congers, I was in a better frame of mind to start looking at what Dave had to offer. I was pleased with his selection and his expertise in the matter. Again, I felt no pressure; he was very patient and exhibited superior customer service. He ordered exactly what I was looking for and had me look at various diamonds explaining each one as well as their price. Nothing was hidden from me in terms of cost. Dave was not looking to sell me something he had in the store; he went the extra mile to make sure I got what I wanted at a reasonable price. I truly felt he cared about my happiness in the matter. The third time I went into Congers, I brought my husband, who was equally satisfied with the time Dave spent with us as well as the beautiful diamonds he showed us. This time we chose what we wanted and because they still didn`t have the exact wedding band I wanted in the store, Dave called his suppliers to make sure I could get what I was looking for. Once he confirmed, I gave him to go ahead to order the rings. This experience started off truly devastating, but Dave helped me deal with my loss and, I am truly happy with the end result. I have not received my rings yet, but I could not wait to share such a positive experience. I have never experienced such exceptional customer service in my life and would recommend Congers to anyone looking to buy diamond jewellery.

Thank-you so so much for everything; it means so much to me,
Michelle

Ottawa

Trying to find an anniversary ring that resembled what I had in mind was impossible. What I wanted was not commercially available. When I went to Conger's with my ideas and several photos of vintage art deco rings for inspiration, I was greeted with enthusiasm by Valerie and we worked on a design together. Valerie was patient and professional and an excellent guide through the myriad decisions to be made throughout the process. The final product is a unique, beautiful

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Janet P.    Ottawa   

Trying to find an anniversary ring that resembled what I had in mind was impossible. What I wanted was not commercially available. When I went to Conger's with my ideas and several photos of vintage art deco rings for inspiration, I was greeted with enthusiasm by Valerie and we worked on a design together. Valerie was patient and professional and an excellent guide through the myriad decisions to be made throughout the process. The final product is a unique, beautiful ring, exquisitely executed that I love and that suits my personality as well as my personal taste. It is art deco but with a bit of modernity and the workmanship in this ring is truly outstanding. The staff at Conger's is very knowledgeable, friendly, and committed to quality and excellent customer service. They take the time to listen to your wishes and work with you every step of the way. Thank you all for making a dream a reality. Valerie, you are awesome.

David, thank you for the fine work you did on the most beautiful ring I have ever seen. I was so surprised and touched by this thoughtful gift from my Dad (inspired by my sister Kim!). Please also convey my gratitude to Bob for his expert goldsmith skills. I will never forget this birthday!

I'm very pleased to have Dave provide all my appraisals over the years. There is no one I trust more to educate me and be honest about the value of my pieces. I highly recommend his professionalism, knowledge and service which is always impeccable!

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